Privacy
Policy

Valid from 01.01.2024

Our contact details

Name: Estima Scientific Ltd
E-mail: support@estima-sci.com

What type of personal information we collect:

Estima Scientific Ltd collect and process the following information:
– name
– job title
– employer name
– work email
– work phone number
– work address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To contact you if interest has been registered in our products and/or services
To organise a demo of our software if interest has been registered
You are a customer, supplier, or service provider
You have applied for a job at Estima Scientific Ltd

We use this information to provide prospects and customers with services and to process job applications.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, Estima Scientific Ltd receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry.

We may also collect your personal data from a third-party website (e.g., LinkedIn) or when you otherwise communicate with us, for example by phone, email, social media channels, or by mail.

Cookies and tracking technologies

Estima Scientific Ltd makes available a comprehensive cookie notice that describes the cookies and tracking technologies used on Estima Scientific Ltd software products and provides information on how users can accept or reject them. To view the notice, just click cookie notice.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting support@estima-sci.com

(b) We have a contractual obligation.

(d) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

Your personal data is stored by Estima Scientific Ltd on the servers of the cloud-based database management services the Estima Scientific Ltd engages, located in the United States, United Kingdom or Europe. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Estima Scientific Ltd engages third parties to send information to you, including information about our products, services, and events.

The third-party sub processors used by Estima Scientific include Microsoft, Egnyte, and AWS.

We do not otherwise reveal your personal data to non-Estima Scientific Ltd persons or businesses for their independent use unless: (1) you request or authorise it; (2) the information is provided to comply with the law, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

Estima Scientific Ltd retains service data for the duration of the customer’s business relationship with Estima Scientific Ltd and for a period of time thereafter, to analyse the data for Estima Scientific Ltd.’s own operations, and for historical and archiving purposes associated with Estima Scientific Ltd.’s services.

Estima Scientific Ltd retains prospect data until such time as it no longer has business value and is purged from Estima Scientific Ltd systems.

All personal data that Estima Scientific controls may be deleted upon verified request from Data Subjects or their authorised agents. For more information, please contact us at: support@estima-sci.com

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at support@estima-sci.com if you wish to make a request.

What can I do if I am not satisfied with how my personal information is processed?

At Estima Scientific Ltd we aim to ensure all information collected about you is done so fairly and lawfully, whilst implementing robust measures to keep your information secure. If you are not satisfied with the information provided in this notice, please contact us in the first instance so we can resolve your queries or provide you with any additional information required.

Alternatively, it is your right to contact your local Data Protection Authority and lodge a complaint. In the UK the lead Data Protection Authority is the Information Commissioner. For more information, please visit the Information Commissioner’s office at www.ico.org.uk/concerns or call them on 0303 123 1113.